If the purchased goods are not suitable for you for any reason, you can return the products within 14 calendar days. To return the product, send us an e-mail to: firstname.lastname@example.org or use the feedback form on the website. Include the order number, the date of receipt of the goods, the reason for the return and your contact information together with the bank account number. We will contact you within 5 working days and agree on a return.
Purchased goods cannot be returned if the ordered product is made according to your personal needs or according to the conditions provided by you.
We will refund the returned product to your bank account within 10 business days after we have received the returned product.
The returned product must not be damaged by you and it must be packed in the original packaging (you can open the package carefully by cutting the through the tapes of the package).